Privacy Policy

Last updated: July 2026

1. Introduction

Elite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Elite mobile application and related services available at eliteapp.run.

2. Information We Collect

We collect information you provide directly:

We automatically collect:

3. KYC & Verified Account Data

To obtain a verified account, you may voluntarily submit identity verification (KYC) documents including government-issued photo ID and PAN card. This data is:

KYC submission is optional. Declining does not affect your access to standard app features.

4. How We Use Your Information

We use collected information to:

5. Location Data & User-Submitted Routes

Elite uses location data to:

Location is only accessed when you grant permission through your device. You can revoke this permission at any time in your device settings. We do not track your background location without explicit consent.

Only verified organisers can publish events and routes on Elite. When a verified organiser creates an event or imports a route via GPX file, the associated location data is submitted by that organiser (the Route Creator) and reflects their input. Elite does not independently verify the accuracy, legality, safety, or current condition of organiser-submitted routes. Route Creators are solely responsible for ensuring their routes comply with all applicable local government, road, and traffic safety laws, and for any consequences arising from routes they publish. Full details are set out in our Terms and Conditions.

6. Media & Camera Access

We request camera and media library access to allow you to:

Media files are uploaded directly to Firebase Storage. We do not retain copies of your files beyond what is visible in the app.

7. Information Sharing

We may share your information with:

We do not sell your personal information to advertisers or third-party data brokers.

8. Data Security

We protect your data using:

No system is completely secure. If you believe your account has been compromised, contact us immediately.

9. Data Retention

We retain your personal data for as long as your account remains active. Upon account deletion:

You may request account deletion via the app Settings page or by emailing us.

10. Your Rights

You have the right to:

To exercise any of these rights, contact us at the address below.

11. Children's Privacy

Elite is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child has created an account, please contact us and we will promptly delete it.

12. Third-Party Services

The app integrates with third-party services including Google Maps, Firebase, Facebook Login, and Apple Sign-In. Each of these services has its own Privacy Policy. We encourage you to review them. We are not responsible for the privacy practices of these providers.

13. Deep Links & Shared Content

When you share a post or event through the app, a link using the eliteapp.run domain is generated. Clicking that link on a device with Elite installed will open the app directly. On devices without the app, the link redirects to the App Store or Google Play. No personally identifiable information is embedded in shared links.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will notify you via an in-app notification or email at least 7 days before material changes take effect. Continued use of the app after that date constitutes acceptance of the updated policy.

15. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal data:

Email: privacy@eliteapp.run
Website: eliteapp.run

We aim to respond within 5 business days.